Cultural humility is rooted in a deep awareness and respect toward individuals of other cultures. But to do this, we face the challenges of our own cultural biases and prejudices, as well as the fact that we cannot possibly know everything about other cultures.

What we can do, though, is approach learning about the experiences as a lifelong goal and process that helps us grow personally and professionally. We’ll cover topics like emotional resistance (e.g. anxiety, defensiveness, anger, guilt, remorse, etc) how to handle emotional responses to self-revelations and accountability, the impact shame and guilt on our growth journeys, and more.

Facilitator: Vivianne

THE BARRIERS & RESISTANCES TO CULTURAL HUMILITY & COMPETENCIES

Module 2

Most researchers rely on their empathic abilities in their day-to-day work but the presumption that we’re all equally capable of developing and applying empathy in a meaningful way is a challenge worthy of an overdue conversation. Together we'll learn how to make our empathic abilities observable and readable within our organizations and for our users. If you're ready to discover the methodological approach that can undergird your research when empathy is unavailable, let's dive in and move in a new direction: forward.


Facilitator: Sekai

The (Mis)Application of Empathy

Module 3

As the design industry has evolved, so have our ethical challenges. How do we ensure that our tools and processes don’t expose users to more harm than good? How do we balance stakeholder needs with our desire to produce more inclusive, equitable designs? How do we hold ourselves accountable for past and current work? We’ll explore resources you can use to develop your own professional ethical stance and navigate these challenges.

We’ll cover the tools and resources you need to develop your own professional ethical stance with context and systems in mind.

Facilitator: Alba

The New Challenges of Ethical Research & Design

Module 4

Take in all the misconceptions people have of what you do, add the stressful process of conducting quality research within a given timeframe and budget, combine that with the struggle for power and influence within our teams and between stakeholders, sprinkle in your personal problems and professional insecurities, and add the difficulties of burnout, self-care, and compassion fatigue.

Bring all this together, and you’ll realize how many struggles and roadblocks UX professionals face on the path to creating effective, human-centered solutions. Let’s learn how to overcome them.

Facilitator: Vivianne

The Unspoken Hardships of the UX Professional

Module 5