The Self-Paced Humanity-Centered Masterclass

Cultural humility is rooted in a deep awareness and respect toward individuals of other cultures. But to do this, we face the challenges of our own cultural biases and prejudices, as well as the fact that we cannot possibly know everything about other cultures.

What we can do, though, is approach learning about the experiences as a lifelong goal and process that helps us grow personally and professionally. We’ll cover topics like emotional resistance (e.g. anxiety, defensiveness, anger, guilt, remorse, etc) how to handle emotional responses to self-revelations and accountability, the impact shame and guilt on our growth journeys, and more.

Facilitator: Vivianne

THE BARRIERS & RESISTANCES TO CULTURAL HUMILITY & COMPETENCIES

Module 2

UX professionals commonly engage with the topic of enough, whether it’s self-oriented as in “Am I having good enough?” or project-oriented as in “Will this have enough impact?” These questions can be worth engaging in because we should be reflective and critical of ourselves and our practice. However they can be problematic when they are driven by fear and a scarcity mindset. In this module, we acknowledge the impact that fear and a scarcity mindset can have on us and our practices and identify ways that we can overcome these feelings to adopt an abundance mindset. We will discuss ways that an abundance mindset enables you, your team, and your organization to be more human-centered, and share strategies for cultivating this mindset in your own practice.

Facilitator: Behzod

THE PERVASIVENESS OF FEAR & THE SCARCITY MINDSET IN UX

Module 3

As the design industry has evolved, so have our ethical challenges. How do we ensure that our tools and processes don’t expose users to more harm than good? How do we balance stakeholder needs with our desire to produce more inclusive, equitable designs? How do we hold ourselves accountable for past and current work? We’ll explore resources you can use to develop your own professional ethical stance and navigate these challenges.

We’ll cover the tools and resources you need to develop your own professional ethical stance with context and systems in mind.

Facilitator: Alba

The New Challenges of Ethical Research & Design

Module 4

Take in all the misconceptions people have of what you do, add the stressful process of conducting quality research within a given timeframe and budget, combine that with the struggle for power and influence within our teams and between stakeholders, sprinkle in your personal problems and professional insecurities, and add the difficulties of burnout, self-care, and compassion fatigue.

Bring all this together, and you’ll realize how many struggles and roadblocks UX professionals face on the path to creating effective, human-centered solutions. Let’s learn how to overcome them.

Facilitator: Vivianne

The Unspoken Hardships of the UX Professional

Module 5